Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit atago.com.ph (the "Site").

PERSONAL INFORMATION WE COLLECT

1. Device Information
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. We collect this using:

• Cookies: Data files placed on your device or computer.
• Log files: These track actions occurring on the Site and collect data including your IP address and browser type.
• Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.

2. Inquiry Information
Because the Site serves as a product catalog, we collect information that you voluntarily provide when you interact with our product cards or "Contact Us" features. This includes:

• Identity Data: Your name and company name.
• Contact Data: Your email address and mobile number.
• Request Details: Information regarding the specific ATAGO instruments or technical services (such as in-house calibration) you are inquiring about.

When we talk about "Personal Information" in this Privacy Policy, we are talking about both Device Information and Inquiry Information

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Inquiry Information that we collect generally to:

• Communicate with you directly to provide requested price quotations.
• Provide technical support and schedule maintenance or calibration via ATAGO-certified in-house technicians.
• Screen our inquiries for potential risk or fraud.

We use the Device Information to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties only to help us use your Personal Information as described above.

• Analytics: We use Google Analytics to help use understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.
• Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond, to a subpoena, or other lawful requests for information we receive.

Note: As an authorized distributor with in-house technical capabilities, we do not share your contact details with the manufacturer in Japan for marketing or standard support purposes. All inquiries are handled locally by Fluid Solutions, Inc.

DO NOT TRACK

Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS (Philippine Data Privacy Act)

In accordance with the Data Privacy Act of 2012, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the information below.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

Fluid Solutions, Inc. | Attn: Digital Marketing Group | Address: Unit 812 AIC Burgundy Empire Tower, ADB Avenue Cor. Sapphire and Garnet Roads, Pasig City, 1605, Philippines | Email: atago@fluidsolutions.com.ph | Mobile: +63 917 894 9156